About me
I’m a senior technical engineer working remotely from New Jersey, bringing over 16 years of experience in the tech industry to every project.
When I’m not working, I'm creating powerful software and dynamic websites, turning ideas into impactful digital solutions.
With years of expertise in software support, I’ve honed the art of understanding client needs and applying advanced troubleshooting techniques to deliver effective solutions. Having collaborated with businesses of all sizes, from startups to large enterprises, you can count on me to tackle your challenges with confidence and precision.
Over the years, I’ve built a diverse skill set by working across multiple facets of software, including customer service, quality assurance, operations, and engineering. My experience on a wide range of projects allows me to bring forward innovative ideas and a strong work ethic to help you achieve your goals. With me, you gain a team player who combines extensive technical expertise with a collaborative mindset to deliver exceptional results.
What I do
In my spare time, I immerse myself in developing applications using C# within the .NET framework, handling everything from design to deployment and all the details in between.
Automation
Efficient automation captures attention and delivers streamlined processes. I focus on creating smart, organized designs that seamlessly achieve these goals with precision and clarity.
Web Development
If you’re seeking a developer to expertly handle the design and development of your website, I bring a wealth of experience and professionalism to deliver a solution tailored to your needs.
App Development
If you’re looking to create a user-friendly app that captivates mobile users, I can design and develop a platform with a modern, trendy look and an intuitive feel to ensure an engaging experience.
Software Development
If you’re in need of reliable software development, I can craft tailored solutions that are efficient, scalable, and built to meet your unique requirements—combining innovation with proven expertise.
Skills
My Experience
2024-Present
EasyPost
Support Engineer II
Key member of a global technical support team, providing early morning (3rd shift) support to customers across time zones. Specialized in troubleshooting and resolving complex technical issues involving Python, C#, SQL, PHP, JSON, and XML.
2022-2024
Kentico
Developer Support Engineer
A part of a technical support team working across all time zones. Collaborated with .NET developers on implementing sites using the .NET Core/MVC framework. Enabling developers and site managers to leverage Kentico CMS's competitive features and tools.
2021-2022
B&H Photo Video
eProcurement Manager
Delivered integrated B2B Punchout Portals, aligning customer ERP platforms with B&H CMS portal parameters and Unix infrastructure. Generated comprehensive documentation within Salesforce.
2019-2020
NSW Department of Education
Test Engineer
Key member of a quality assurance testing team, collaborating on enterprise systems testing projects with developers, stakeholders, and IT experts. Contributed to testing strategies, planning, script development, and test case execution.
2018-2019
NSW Department of Education
Digital Support Analyst
Provided technical and functional support for Adobe Experience Manager (AEM) site managers, overseeing 2150+ department school sites and assisting intranet content managers.
2017-2018
NSW Department of Education
Information Technology Support Analyst
Provided technical and functional support for the department's enterprise applications, managed network and access requests, and coordinated hardware maintenance and warranty repairs.
2014-2017
NSW Department of Education
SAP Support Analyst
Supported seamless business interactions across SAP MM and SAP HR modules. Leveraged PowerShell scripting to configure group policy settings demonstrating advanced proficiency in PowerShell scripting and logical problem-solving skills.
Portfolio
GitHub Portfolio
Explore my GitHub working with various languages and frameworks.
Company's Apps
Explore the app I have hosted on Google Play.